Visitor Information

ATTENTION Visitor Restrictions Now In Effect

As your trusted health provider, it is our responsibility to limit the spread of COVID-19 and keep our patients, employees, health care providers and volunteers safe. At the same time, we recognize that an important aspect of care and healing is having a family member or support person with you when possible. Based on currently available data, we have updated our visitor restrictions policy.

NOTE: Beginning April 14 until further notice, MidMichigan Medical Center - Alpena has implemented special visitor restrictions. For all other locations:


  • Each inpatient who is not COVID positive is allowed 2 visitors/support persons* at a time.
  • Maternity inpatients may have 2 support persons* plus a certified doula. The support persons must be the same two individuals during the entire stay. Support persons may be further restricted during triage, outpatient visits or special procedures. Exceptions may be granted based on individual circumstances upon patient request and as supported by the care team.
  • Due to space limitations, some waiting rooms may be closed or restricted in number of visitors. Inpatient visitations should occur in the patient room.

Emergency Departments

  • Only 1 visitor* per patient, unless therapeutic to the patient and approved by the staff
  • Pediatric patients may have 2 parents or legal guardians.

Doctor’s Offices, Outpatient and Surgical Departments

  • Patients who are not COVID-19 positive or suspect may designate 1 support person* during outpatient visits, such as doctor appointments, surgery or testing.
  • Pediatric patients may have 2 parents or legal guardians.

*In all locations, visitors/support persons must be 16 or older and screen negative for symptoms of respiratory disease, which include: cough, shortness of breath or difficulty breathing, fever, chills, repeated shaking with chills, muscle pain, headache, sore throat and new loss of taste or smell.

In some cases, space limitations may require further restrictions in the number of visitors in order to observe social distancing guidelines. Please follow staff instructions.

Social Distancing and Masking Requirements

  • Social distancing and masking requirements remain in place at all MidMichigan Health locations.
  • Patients, visitors and support persons must wear a properly fitting mask that covers the nose and mouth at all times while in the facility.
  • If you are unable to wear a mask for medical reasons, a face shield will be provided.
  • Gloves are not allowed as they have the potential to contribute to the spread of the virus and impact those with severe latex allergies.

Hospital Visiting Hours

Inpatient Units

8 a.m. – 8 p.m., daily

Behavioral Health Units

6 - 8 p.m., daily

Specialized Care Units

Check with the nurse's station to determine appropriate visiting times.

Ways to Stay in Touch

During this time of limited visitors, we recommend you also explore our Other Ways to Stay in Touch.

Thank you for your support and understanding of these temporary changes.

How Do I Call a Patient?

For patient privacy, we do not give out direct phone numbers to inpatient rooms. Please call the switchboard numbers below and ask for the patient by full name. Please keep in mind that patients may elect not to receive phone calls. See more ways to stay in touch.


Alpena (989) 356-7000

Clare (989) 802-5000

Gladwin (989) 426-9286

Gratiot (Alma) (989) 463-1101

Midland (989) 839-3000

West Branch (989) 345-3660

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