MyMichigan Health Student Orientation Information

Welcome to MyMichigan Health. It is our goal to provide you with the best student experience possible while also ensuring safe and optimal care for our patients. It is your responsibility to review the following material provided prior to the start of your first day. You will also receive unit-specific orientation upon arrival.

Students must review the following orientation information:

Mission, Vision, Values

Our Patients Are the Focus of Everything We Do

Our Mission is to provide excellent health services to improve the quality of life for people in our communities.

Our Vision is to celebrate the power of health throughout life - with you.

Our Values
At MyMichigan Health, we hold these values to be fundamental:

  • Excellence – We offer nothing less than the best.
    We adhere to the highest standards possible in clinical care and customer service. We continuously measure ourselves and constantly strive to improve.
  • Integrity – We do the right thing, each time, every time.
    We treat each individual with compassion and respect, demonstrating the pinnacle of professionalism and dignity.We communicate openly and honestly.We recognize the unique individuality of each person. In all that we do, we exemplify the highest ethical standards.
  • Teamwork – We provide individual commitment to a group effort.
    Collaboration benefits everyone, most importantly our patients. It promotes efficiency, fosters professional and organizational growth, encourages learning, and stimulates innovation.
  • Accountability – We accept responsibility for all we do.
    We are accountable for the outcomes of our efforts.We are responsible to the communities we serve, to our patients, and to one another. We recognize that as health care providers we occupy a position of trust.

Approved by the MyMichigan Health Board of Directors

Patient Rights & Responsibilities

Become familiar with the Patient Rights & Responsibilities policy.

Ethics

When an ethical issue arises an ethics committee will be convened by the leadership of the organization. This convened committee is responsible for ethical decisions related to patients within our organization.

MyMichigan Health strives to do the right things, in the right ways, with the right intentions. Because of the importance of “doing the right things” in all aspects of our work, MyMichigan Health has a Corporate Compliance Program. Its goal is to make sure we comply with applicable laws and regulations, ethical standards, and our own policies and procedures‐practicing integrity in what we do.

The Corporate Compliance Program looks at our current practices and seeks ways to reduce the potential for organizational misconduct. It is a coordinated effort throughout the organization to prevent unlawfully or undesired activity.

If you have concerns about what you think might be improper or illegal actions, immediately contact your supervisor, call the Corporate Compliance Officer (989)839-3136 or call the compliance hotline (989)837‐5471.

Emergency Codes

Please review and familiarize yourself with the emergency codes:

Code
*HASC Code

Definition

STAT

This code indicates a medical emergency. It will also be broadcast with the request for “any doctor, anesthesia, or respiratory care” for a particular area of the Medical Center.

RRT or Rapid Response Team

This code indicates a significant change or decline in a patient’s status that requires immediate attention. This code may be paged overhead or communicated via the pager system. (Please refer to your affiliate-specific policy.)

Code Blue*

This code indicates an ADULT medical emergency (i.e., cardiac or respiratory arrest situation). It will also include the specific area that is in need of assistance.

Code White*

This code indicates a PEDIATRIC medical emergency (i.e., cardiac or respiratory arrest situation). It will also include the specific area that is in need of assistance.

Code Gray*

This code indicates a combative person. It will also include the specific area that needs assistance to prevent a violent person from harming another individual or damaging property.

Code Silver*

This code indicates a person with a weapon and/or a hostage situation. Only trained personnel (CPI, Security, First Responders, Risk Management, etc.) should respond.

Code Pink*

This code indicates an infant has been abducted or missing. It will also include the specific area and the age of the individual. (Please refer to your affiliate-specific disaster manual/reference materials.)

Code Purple*

This code indicates a child has been abducted or missing. It will also include specific disaster manual/reference materials, the specific area and the age of the individual. (Please refer to your affiliate-specific disaster manual/reference material.)

Code Green

This code indicates that an ADULT patient has eloped. It will also include the specific area.

Code Lift

This code indicates that staff is needed for an unusual lift situation (patient/visitor/employee). This code is initiated when usual methods and equipment have failed to correct the situation. It will also include the specific area where assistance is needed.

Code Red*

This code indicates a fire. It may also include the location and type of device activated. (Please refer to your affiliate-specific disaster manual/reference materials.)

Code Yellow*

This code indicates a bomb threat. (Please refer to your affiliate-specific disaster manual.)

Code Orange*

This code indicates that a hazardous material has been spilled/released (HazMat Incident). This could be internal or external. (Please refer to your affiliate-specific policy for clean-up or notification of the local authorities).

Triage Internal *

This code indicates an INTERNAL disaster has occurred. (Please refer to your affiliate-specific disaster manual/reference materials.)

Triage External*

This code indicates an EXTERNAL disaster has occurred. Staff should move into action to provide care for community needs because of a major disaster, such as a tornado, explosion or plane crash. (Please refer to your affiliate-specific disaster manual/reference materials.)

Code Weather

This code indicates a threat of severe weather. It will also include the type of threat – tornado watch, tornado warning, snow storm, etc.

Code Secure

This code indicates that the facility has been locked down or secured to the best of their ability. Individuals may not enter or exit the building without authorization. (Please refer to your affiliate-specific disaster manual/reference materials.)

Code Readiness

This code indicates that The Joint Commission surveyors are in the building or expected soon (i.e., within the hour) and this page may be used for other surveyors/officials at the discretion of senior leadership.

Code ______
All Clear

This code indicates that the situation is under control and activities can return to normal.

Tobacco/Smoke-Free Policy

All MyMichigan Health locations are now tobacco/smoke-free. This policy reinforces our commitment to create a healthy environment for our patients and one another by eliminating second- and third-hand smoke. Tobacco products are defined as chewing tobacco, cigarettes, cigars, pipes, or other lighted smoking devices. Use of these tobacco products is not permitted on any MyMichigan Health campus.

The campus is defined as:

  • All buildings including buildings being constructed or renovated, leased, or other temporary structures
  • The outside grounds
  • Sidewalks on the campus
  • Parking lots and parking ramps
  • Out-lawns and sidewalks surrounding the campus
  • Residential streets, private property and sidewalks adjacent to the campus
  • The wellness trail

Parking Policy/Driving Directions

All employees and students in all situations need to consider the parking needs of our patients and visitors ahead of their own personal desire for convenient parking.

Employees and students are not to park in patient, visitor, or other restricted areas. Park only in areas designated as "Open Parking." The college will be notified if student or instructor is parking in restricted areas.

To view maps and driving directions for our facilities, visit our Locations & Phone directory and select the location where you will be working.

Dress Code

  • Appearance Standards
    • Clothing must be clean and in good condition
    • Clothing should be of proper fit
    • Pants and slacks must not be so long that they drag on the floor
    • Jeans are prohibited
    • No low cut tops as to expose cleavage
    • Shirts should be worn at an appropriate length
    • Pants should be at an appropriate position to not expose the stomach or backside areas either with standing or dynamic activity
    • At no time should undergarments be visible
  • Hair
    • To be neat and clean
    • During direct patient care hair will be worn back from face
    • All beards and mustaches must be closely cropped and neatly trimmed
  • Shoes
    • Shoes should be clean and of a conservative daytime style.
      • High heels should be of a reasonable height.
      • Athletic shoes must be clean and in good condition.
      • Moccasins or “flip flops” are not allowed.
      • Open-toe shoes or sandals may be worn in appropriate non-clinical areas.
      • Hosiery must be worn at all time in clinical areas or as directed by your manager.
  • Name Badge
    • College name badge must be worn and be visible at all times while on the premises
    • Name badge must be worn at chest level
    • Name badges must be free of stickers, pins, or other personal articles.
  • Jewelry/Tattoos
    • No facial jewelry allowed
    • Tattoos should be covered whenever possible
  • Nails
    • All personnel involved with direct and indirect patient care will be required to have short to moderate, neatly groomed, natural nails only.
  • Cologne
    • Students must be clean and free of body odor
    • Avoid perfumes, colognes and other heavily scented products in patient care areas
  • Electronic Devices
    • Personal electronic devices (including but not limited to cellular phones and iPods®) are not allowed to be used in patient care areas
  • Personal conduct
    • Eating and drinking is prohibited in the patient care areas

Student Responsibilities

It is the responsibility of the student to:

  • Ensure safety and comfort of all patients they are caring for.
  • Ask for assistance of their instructor or staff prior to providing care or any task that the student is not deemed capable or is uncomfortable in completing.
  • Communicate all concerns and questions to your instructor or staff caring for the patient that you are assigned.
  • Wear your student name badge above your waist at all times when within the facility.
  • It is not permitted at any time to copy any part of a patient medical record for use in care plans or for reference in post-conference. This is considered a violation of HIPAA and can result in removal from your clinical rotation.
  • Use only initials when referencing a patient during post conference discussions or in completed paperwork.
  • Be punctual. If you are ill, follow the procedure as instructed by your college or university or call the specific area in which you are working to notify them of your absence.

Accessing the Intranet/Knowing Where to Find Policies & Procedures

  1. Open a browser window (i.e. Internet Explorer, Chrome, etc.).
  2. Enter "http://intranet2.midmichigan.net" in the address bar and press Enter.
  3. Click on the "Policies & Procedures" tab. A policy can be searched for or selected by category.
  4. Click on the appropriate category. Policies will become available to click on, select the appropriate item. If you are not sure in which category the policy is located, you may use the site search to search by keyword.
  5. After selecting a category, review to find the material you are looking for.

Right to Know

Students have a right to know about any hazardous materials in their workplace and environment. Safety Data Sheets (SDSs) contain information related to safe practices when working with hazardous materials. If hazardous materials are kept in your workplace, SDSs are available for your review at any time.

SDS's contain:

  • Hazards of chemicals used in the workplace (including target organ)
  • Prevention and protection methods
  • Emergency and first aid procedures
  • PPE (Personal Protective Equipment) and disposal methods
  • Physical properties of the product
  • Product name and manufacturer

Hazardous Chemical Exposure

If you believe you have been exposed:

  1. Notify the department manager/supervisor immediately
  2. Report to the Emergency Department or Employee Health Department
  3. Get treatment as necessary

Reporting Mechanisms

Use the MyMichigan Health variance reporting tool located on the intranet for all reporting.

  • Patient/Visitor Variance (incident involving a patient or visitor)
  • Employee Incident (incident involving an employee)
  • Hazardous Condition (within the Medical Center)
  • Vehicle Incident (incident occurring on a MyMichigan Health campus)

Documentation

Our subsidiaries have implemented electronic medical records. Documentation training will be provided for each specific subsidiary.

Additional Information for Nursing Students

If you have any questions about this information or the student experience, please contact Workforce Development at (989) 839-3120.

Personal Assistance

If you have any questions about this information or the student experience, please contact MyHR Service Center and ask for Workforce Development.

Phone

(989) 839-3230

Hours

7 a.m. - 5 p.m., Monday through Friday, Eastern Time