E-Visits

An E-Visit is a convenient way to get medical advice from a MidMichigan Health provider for common, non-urgent conditions. You can submit a questionnaire about your symptoms and receive a quick reply from a MidMichigan Health provider through your MyMidMichigan account. Depending on your symptoms, the provider can also prescribe a medication for you.

Eligible Conditions

Hands holding a mobile tablet device displaying an E-Visit QuestionnaireSymptom-Specific E-Visits are available for the following conditions:

  • Bite/sting
  • Eye problems
  • GERD (acid reflux)
  • Rash
  • Urinary tract infection (UTI)

Costs and Insurance

The cost is $25. We will bill insurances, however, if your insurance plan does not cover this service, you will be billed for the balance.

How it Works

E-Visits may be submitted any time, 24/7, although providers will respond during normal business hours.

  1. Log in to your MyMidMichigan account using a web browser or the MyChart mobile app. 
  2. Click the Messages tab, select "Ask a Question" and then click on "Symptom-Specific E-Visit."
  3. Choose your condition from the list, answer all required questions, and then verify your insurance information. (If your condition is not on the list, E-Visit is not available for that condition and you will need to schedule a regular appointment.)
  4. You will receive a written response from a MidMichigan Health provider via your MyMidMichigan account.

Note: The E-Visit will become part of your medical record and any related insurance claims or prescriptions will be in your name, so do not submit an E-Visit for someone else from your account. Instead, help that person login to their own account or use your proxy access.

Learn More

For more detailed information, view our E-Visit Frequently Asked Questions.

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