Our Promise to You

As your trusted health care provider, now more than ever, it is important to us that you feel safe to visit us for your care, and most importantly, to seek emergency care when every second counts. We are confident we will safely care for you. It is our promise to you.

For your safety, and for the safety of others, we’ve:

Animation of People Observing Social Distancing in a Waiting Room

Modified our waiting rooms and registration areas to accommodate social distancing.

Animation of a Visitor Being Screened for COVID-19 Symptoms

Implemented visitor restrictions and screening policies for all those who enter our facilities.

Animation of Cleaning Supplies Being Used to Disinfect for COVID-19

Incorporated additional cleaning and sanitizing protocols.

To help us maintain a safe environment for all, we ask that you:

Animation of People Maintaining 6-foot Distance to Avoid Spreading COVID-19

Continue social distancing, staying at least 6 feet (about 2 arms’ length) away from others.

Animation of Patient Wearing a Mask to Prevent Spread of COVID-19

Wear a cloth mask, scarf or bandana that covers the mouth and nose when arriving to any of our facilities. If you don’t have one, you will be provided one. If you are unable to tolerate wearing a mask, please speak to a staff member.

Animation of Person Practicing Proper Hand Hygiene

Practice proper hand hygiene, washing your hands often with soap and water for at least 20 seconds. Gloves are not allowed as they as they have the potential to contribute to the spread of the virus and impact those with severe latex allergies.

Animation of A Doctor Performing a Virtual Health Care Visit on a Smart Phone

Consider our virtual care options rather than an in-person visit.

Related Podcast

Lydia Watson, M.D., Vice President and Chief Medical Officer at MyMichigan Health describes how MyMichigan Health is safely reopening services.