Published on June 11, 2020

MidMichigan Medical Centers Receive Excellence in Healthcare Awards

MidMichigan Medical Centers in Clare, Gratiot and Mt. Pleasant were recently recognized by Professional Research Consultants, Inc. (PRC) for outstanding patient experience results. MidMichigan Medical Center – Clare received an Award of Distinction for its Emergency Department efforts, and MidMichigan Medical Centers in Gratiot and Mt. Pleasant were recognized as 5-Star Performers for their Emergency Departments performance.

MidMichigan Medical Centers in Alpena, Gladwin, Midland and West Branch also received national recognition from PRC, as did MidMichigan Health as a health system.

The Excellence in Healthcare Awards recognize organizations and individuals who achieve excellence throughout the year by improving patient experiences, health care employee engagement and/or physician alignment and engagement based on surveys of their patients, employees and physicians.

“People only come to an emergency department unexpectedly and in great distress.  Our staff, providers and volunteers have made a dedicated effort to providing excellent patient care especially at these scary and stressful times,” said Marita Hattem-Schiffman, president, MidMichigan Medical Centers in Clare, Gratiot and Mt. Pleasant. “It’s wonderful to see those efforts being nationally recognized by PRC. We will continue to strive to ensure each patient we see has a top-quality experience with us.”

“It is an honor to recognize MidMichigan Medical Centers in Clare, Gratiot and Mt. Pleasant with these Excellence in Healthcare Awards for their deserving work,” said Joe M. Inguanzo, Ph.D., president and CEO of PRC. “It takes true dedication and determination to achieve this level of excellence in healthcare and the Medical Center has shown their commitment to making their hospital a better place to work, a better place to practice medicine and a better place for patients to be treated.”

Those who would like to learn more about the 2020 Excellence in Healthcare Awards, including eligibility and criteria, may visit