Published on June 11, 2020

Medical Centers in Gladwin and West Branch Receive Excellence in Healthcare Awards

MidMichigan Medical Centers in Gladwin and West Branch recently received 5-Star Awards for the patient experience provided in their Emergency Departments by national health care research leader Professional Research Consultants, Inc. (PRC). In addition, the Medical Center in Gladwin was recognized as a 4-Star Performer for inpatient patient experience.

MidMichigan Medical Centers in Alpena, Clare, Gratiot, Midland and Mt. Pleasant also received awards from PRC, as did MidMichigan Health as a health system.

The Excellence in Healthcare Awards recognize organizations and individuals who achieve excellence throughout the year by improving patient experiences, health care employee engagement and/or physician alignment and engagement based on surveys of their patients, employees and physicians.

“It’s wonderful to see that the hard work provided by our team members in the Emergency Department and within inpatient services has been nationally recognized by PRC,” said Ray Stover, president, MidMichigan Medical Centers in Gladwin and West Branch. “All of the employees, providers and volunteers at MidMichigan Medical Center – Gladwin have dedicated themselves to providing excellent patient care to everyone we serve, and this recognition is a great example of that. I’m incredibly proud of the hard work everyone has put in to achieve these awards.”

“It is an honor to recognize MidMichigan Medical Centers in Gladwin and West Branch with these Excellence in Healthcare Awards for their deserving work,” said Joe M. Inguanzo, Ph.D., president and CEO of PRC. “It takes true dedication and determination to achieve this level of excellence in healthcare and the Medical Center has shown their commitment to making their hospital a better place to work, a better place to practice medicine and a better place for patients to be treated.”

Those who would like to learn more about the 2020 Excellence in Healthcare Awards, including eligibility and criteria, may visit