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Published on March 20, 2017

New Electronic Medical Record to Launch April 1

MyMidMichigan portal login on a tablet deviceAfter more than a year of project team collaboration and preparation, MidMichigan Health will launch its single electronic medical record (EMR) system to connect its Medical Centers in Alma, Clare, Gladwin, Midland and Mt. Pleasant, as well as doctors’ offices and outpatient care facilities on Saturday, April 1. The new system will enable each patient to have one comprehensive medical record shared across the MidMichigan Health-employed providers and facilities who deliver their care. The project will also bring MidMichigan Health-owned facilities onto the same platform for registration, scheduling and billing.

Following the EMR launch in April, a second phase of the project will connect MidMichigan Medical Center – Alpena in September 2017 and MidMichigan Home Care in spring 2018.

“We are really excited to launch our new EMR. We have had a team of more than 160 MidMichigan and Epic staff that have worked around the clock on the implementation and installation of this system for our patients. When we go live on April 1, we’ll have more than 750 staff designated as super users who will offer support to those using the new system,” said Dan Waltz, chief information officer, MidMichigan Health. “Our previous system showed us that we had a real opportunity to transform the way patient care is delivered. We’ve reviewed and incorporated best practices into the design of the system and have no doubt this EMR will give our patients all that they deserve and more.”

The software, contracted by Epic Systems Corp., a privately owned healthcare software company based in Verona, Wisc., will result in faster, more accurate communication and streamlined processes for safer, higher-quality patient care.

“The benefits of the new EMR to our patients are numerous,” said Pankaj Jandwani, M.D., chief medical information officer, MidMichigan Health. “Anywhere the patient goes within our system, a MidMichigan provider will have access to their full medical record. And, when patients travel outside of our system to others with Epic software, such as our partners at University of Michigan, the medical record systems will talk to one another, making the exchange of information much easier and safer for the patient.”

In addition to these benefits, the new system will enable patients to do many more things electronically, such as schedule appointments online, self-check-in from home or at on-site kiosks, take advantage of virtual care options such as telemedicine and e-visits, and view and pay all MidMichigan Health bills from one account.

“When you journey towards a change with a magnitude of this size, bumps and frustrations can be expected from time to time,” said Waltz. “Our teams are prepared to support one another through the change in workflows. What’s more, we reached out to our patients on how they can prepare for the new system by activating their MyMidMichigan account, which they use to communicate electronically with their providers, view their medical records and manage appointments and prescriptions.”

The IT framework for this system will be hosted internally at MidMichigan Health. Michigan Medicine, the health care division of the University of Michigan, also uses Epic, and will continue to be a valuable resource for sharing best practices.

Epic Systems is a privately-held company that makes healthcare software for mid-size and large medical groups, hospitals and integrated healthcare organizations spanning clinical, access and revenue functions. More than half of the U.S. population has medical information stored in Epic software. Clients include the Cleveland Clinic, Mayo Clinic and Johns Hopkins.