Commitment To Excellence

MidMichigan Health is committed to nursing excellence, making this a go-to place to practice nursing as well as to receive high-quality patient care.

We are seeking the Magnet Recognition Program® or Pathway to Excellence® designation for all our hospitals plus MidMichigan Physicians Group. The Magnet Recognition Program was developed by the American Nurses Credentialing Center (ANCC) to recognize health care organizations for nursing excellence and quality patient care. The Magnet Recognition Program promotes teamwork, professional development & growth, and a work environment that is proactive & deliberate in the delivery of safe patient care. MidMichigan Medical Center – Midland has submitted an application and will be submitting documentation for review on April 1, 2021. The application timeline for the remaining MidMichigan Health subsidiaries is being developed.

We offer nothing less than the best. We adhere to the highest standards possible in clinical care and customer service. We continuously measure ourselves and strive to improve.

Relationship Based Care

MidMichigan Health Implements Relationship-Based Care as Our Care Model 

What is Relationship-Based Care? 

Relationship Based Care (RBC) is a culture transformation model and an operational framework that improves safety, quality, patient satisfaction, and staff satisfaction by improving every relationship within an organization. In an RBC culture, clinicians get reconnected with the purpose and meaning of their work, teamwork is based on deep commitment rather than surface-level compliance, and patients and their families feel safe and cared for as clinicians commit themselves to making authentic human connections with the people in their care. CHCM 2017. 

Recognizing that the patient must be at the center of all we do, our RBC culture is committed to three key relationships:

  • Self
  • Colleagues/coworkers
  • Patients/families 

As a best practice to operationalize RBC, or bring it to life in our organization, MidMichigan Health has created a robust interdisciplinary Shared Governance structure which supports collaboration between nurses across our health system. The intention of shared governance is to create a venue that brings all stakeholders together to make decisions regarding practice.  The primary goal is to have decision making responsibility at point of care with those providing the care involved in the process.  Shared Governance focuses on patient care, the practice environment and professional practice and is supported by the ANA Code of Ethics.

MidMichigan Health registered nurses are encouraged to participate in Unit Practice Councils (UPCs) and any of the System Nursing Councils (SNCs); Quality & SafetyResearchInformatics, Education & Development, and Professional Practice. These councils report to Central Councils and the Coordinating Council. The purpose of each council:

  • Unit Practice – provides a venue for the voices of staff members to impact decisions related to unit or department specific practices.
  • System Nursing Councils – Provides a venue for staff from across the system to collaborate on a council with a specific focus.
  • Central Councils – Are comprised of specific nursing specialties from across the system to review policy/procedures, job descriptions, equipment, competencies, overview of each UPCs work, and Best Practice sharing.

Our Accomplishments


  • The Nursing Research Council partnered with SVSU for an international research study with nurses from China
  • MidMichigan Health Transition to Practice Program received accreditation from the American Nurses Credentialing Center (ANCC) for our Transition to Practice RN Residency program; led by Dr. Tara Neeb
  • The Surgical Intensive Care Unit (SICU) received the Beacon Award, Bronze level distinction, from the ANCC for excellence; for their work in pressure ulcer prevention
  • OB units, for all subsidiaries, received the Bronze level of distinction in quality from Alliance, Innovation for Maternal Health (AIM) for meeting specific quality measures
  • Shared Governance Structure was remodeled to include all subsidiaries and to optimize communication throughout the organization.
    • As of FY2019 there are 50 clinical staff led unit practice councils and 5 System Nursing Councils active in the organization.
  • Nurses participated in professional development activities within the health system and at national conferences.  Examples of these opportunities included, but are not limited to: 
    • Nursing skills days
    • Annual Clinical Education Fair
    • 5 Paragraph Business Plan – Business Management Tool for Leaders
    • Annual Re-Igniting the Spirit of Caring (RSC) gathering in Minneapolis, MN
    • Magnet Conference in Denver, CO
    • Association of Operating Room Nurses (AORN) Conference in Anaheim, CA
    • National Teaching Institute & Critical Care Exposition (NTI) in Orlando, FL
    • ANCC Pathway to Excellence in Orlando, FL
    • Creative Health Care Management (CHCM) Magnet® Preparedness
  • 16 ReIgniting the Spirit of Caring Retreats were held
    • 99% of participants recommended the program
  • Managers and UPC leads across the health system attended Process Improvement classes to develop action plans for each unit based on Press Ganey RN Satisfaction scores
  • Partnership with CHCM & Professional Research Consultants (PRC) to present workshops and provide the Nursing leaders and Unit Practice Council members the education necessary to submit the documents for Magnet designation.   
    • The workshops included a Readiness assessment, Data workshop, and a Writing workshop. 


  • Examples of the work of the shared governance councils and committees include: actively participating in the clinical ladder and nurse residency programs, conducting the annual nursing symposium and nursing awards, leading nursing competency/skills day in many nursing specialties, continued quality/safe care practices surrounding hourly rounding, decreasing pressure ulcers, decreasing falls, decreasing nursing turnover, improving emergency department patient wait times, research, as well as improving pain management and patient/family/and employee engagement.    
  • Education and certification remains a top priority for MMH. We continue to reimburse employees for obtaining their bachelors, masters and/or doctorate degrees in nursing, adding 86 nurses with advanced degrees.
  • Continuing to offer professional nurse certification review classes at no cost to MidMichigan Health nurses in critical care nursing, progressive care nursing, emergency nursing, oncology nursing, medical/surgical nursing, neuroscience nursing and cardiovascular nursing. Purchased books to further educate nurses on shared governance, relationship based care and nursing specialty certifications; and reimbursed nurses for the cost of the certification exam upon receiving a passing score. This has resulted in over 25 nurses achieving specialty certification.
  • Celebrated Nurses Week and National Nursing Certification Day.
  • Providing financial support for memberships in professional nursing organizations which promotes advancement in nursing care specialization and the achievement of professional certifications.
  • Celebrated nurses and recognized excellence in practice through the May 2020 (Year of the Nurse) Nurses’ Week activities.
  • Multiple educational events, related to the ANCC Magnet process, were held throughout the year. We continue to partner with Creative Health Care Management (CHCM) & Professional Research Consultants (PRC) to present these workshops and provide the Nursing leaders and Unit Practice Council members the education necessary to submit the documents for Magnet designation. The workshops included a Readiness assessment, Data workshop, and a Writing workshop. 
  • Nurses participated in professional development activities within the health system and at national conferences. Examples of these opportunities included: 
    • Nursing skills days
    • Annual clinical education fair
    • Annual Re-Igniting the Spirit of Caring (RSC) gathering in Minneapolis, MN
    • Magnet® Conference
    • Association of Operating Room Nurses (AORN) virtual conference (due to pandemic)
    • National Teaching Institute & Critical Care Exposition (NTI) virtual conference
    • Emergency Nurses Association (ENA) annual conference (also held virtually)
    • ANCC Pathway to Excellence
    • CHCM Magnet Preparedness
  • MidMichigan Health’s (accredited) Transition to Practice Program continues to grow and expand in candidates for our Transition to Practice RN Residency program; led by Dr. Tara Neeb.
  • Transition to Practice Program was expanded to include a new nurse leader track which began in spring of 2020; the program is aligned with the nurse manager competencies created by the American Organization of Nurse Leaders (AONL).
  • Development of a Nurse Succession Planning Steering Committee in early 2020; team has developed a Nurse Succession Plan to be piloted in Midland and then expanded out across our system.
  • Sixteen MidMichigan Health nurses, representing the Surgical Intensive Care Unit (SICU) and other Critical/Progressive care units from the Midland campus were in attendance at the national Critical Care Conference to receive the Beacon Bronze level distinction award for their work in pressure ulcer prevention.
  • Our OB units received awards in quality from Alliance, Innovation for Maternal Health (AIM) for meeting specific quality measures; Midland unit received the Gold distinction and Alpena received the Bronze level of distinction.
  • West Branch nurses began developing and participating in our Shared Governance structure.
  • We continue with approximately 50 clinical staff led unit practice councils across our system and 5 System Nursing Councils.
  • System Emergency Departments met and sustained outstanding ED patient experience scores.
  • The Annual Fall Nursing Symposium 2019 welcomed approximately 280 RN’s from across the health system. This was held at the Great Hall in Midland and featured speakers from our own MidMichigan Health teams with presentations on Pain Management, Ethics and Nursing, Professional Practice Model, Evidence Based Practice, and Workplace Violence.
  • Nursing Excellence Awards totaling $9000 were given in the following categories.  The award dollars are to be used for ongoing education or conference attendance.
    • Distinguished Nurse of the Year
    • Exemplary Professional Practice
    • Transformational Leadership
    • Outstanding Beginning Practice
    • Preceptor of the Year
    • New Knowledge Innovations
    • Structural Empowerment
  • Nurses representing 5 subsidiaries were also awarded $200 as an Education Exemplar. These were awarded as a result of self-nominations explaining the individual’s dedication to professional development and ongoing education.
  • The Certified Registered Nurse Anesthetist (C.R.N.A.) team, based in Midland, developed a research study surrounding surgical pain management with limited opioid utilization, and the team presented their work with their physician partners at the international conference in Liverpool, England.
  • Approximately 20 MidMichigan Health nurses attended the annual Magnet Conference.
  • Magnet Readiness Assessments were completed by our CHCM consultant for both Gratiot and Alpena subsidiaries; this will provide us a path forward for our continued journey to excellence across our system.

Magnet Recognition Program® and Pathway to Excellence® are registered trademarks of the American Nurses Credentialing Center

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Teamwork, relationships and positive patient outcomes are just a few reasons our nurses say MidMichiagn is their Go-To Place to work.