Testimonial

Ann Hall Red Cross Volunteer Riverdale, Michigan "The small things can make a real difference – like giving someone a smile, thanking them for being here, or finding out what I can do to assist them."

I Know I’m Helping People

I volunteer at the front desk, usually in the morning.  The first thing we do is make sure the surgery schedule is up-to-date.  This is the tool we use to answer questions from visitors in the surgery waiting room and those who come to the front desk.  We also deliver flowers, mail and newspapers to patients.

When it’s my day to volunteer, I’m singing on my way to the hospital.  I’m glad to be here, and I want to be here, because I know I’m helping other people.

For patients and visitors, being in the hospital is often a difficult time, or an anxious time.  I try to make it a good experience for them.  The small things can make a real difference – like giving someone a smile, thanking them for being here, or finding out what I can do to assist them.

This would still be a very good hospital if there were no volunteers, but volunteers just add that special touch for the employees, patients and visitors.  It’s great being a member of the MidMichigan Medical Center - Gratiot team, working together here at the hospital.

It’s people like Ann, her cheerful disposition and her willingness to lend a hand that you’ll find inside MidMichigan Medical Center - Gratiot – people with skills and compassion.